Q. How do I pay for an Electrikkart purchase?
A. Electrikkart offers you multiple payment methods such Credit Card, Debit Card secured via Instamojo. Whatever your online mode of payment, you can rest assured that Electrikkart's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
You may use Internet Banking or Online Transfers to make your purchase. Electrikkart also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India or else you can opt for an EMI.
Q. Can I order internationally?
A. Yes! You can order from any part of the world and make payment. But delivery address should be in India. Soon we will deliver internationally.
Q. Are there any hidden charges (Octroi or Sales Tax)?
A. There are NO hidden charges when you make a purchase on Electrikkart. The prices listed for all the items are final and all-inclusive. The price you
seeon the product page is exactly what you pay. Courier charges are separate and it will be calculated in front of you.
Q. Do we offer cash on delivery?
A. NO! We heartily apologise, currently we don’t offer cash on delivery because we are a Startup and prices which we kept is very competitive as per local market shops and in starting we cannot maintain the cost. But we promise to add cash on delivery soon in future in our payment methods.
Q. How do I pay using a credit/debit card?|
A. Credit cards: We accept payments made using Visa, MasterCard and American Express credit cards. To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D secure password.
Debit cards: We accept payments made using Visa, MasterCard and Maestro debit cards. To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
All credit card and debit card payments on Electrikkart are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D secure password service for online transactions, providing an additional layer of security through identity verification.
Q. What makes our credit/debit card’s detail safe on Electrikkart?
A. Your online transaction on Electrikkart is secure with the highest levels of transaction security currently available on the Internet. Electrikkart uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
Q. What steps does Electrikkart take to prevent card fraud?
A. Electrikkart realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.
Q. What is a 3D Secure password?
A. The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the "Verified by VISA" and "Mastercard SecureCode" services, respectively. The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only
Q. Can I use my bank's Internet Banking feature to make a payment?
A. Yes! Electrikkart offers you the convenience of using your bank's Internet Banking service to make a payment towards your order. With this you can directly transfer funds from your bank account, while conducting a highly secure transaction.
Q. Can I make a credit/debit card or Internet Banking payment on Electrikkart through my mobile?
A. Yes! You can make credit card payments through the Electrikkart mobile site and application. Electrikkart uses 256-bit encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.